Privacy Policy

SCHALTWORKS, LLC

Privacy Policy

Effective Date: January 1, 2026

SCHALTWORKS, LLC

1111B S Governors Ave STE 48494

Dover, DE 19904

United States

Email: [email protected]


IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

SCHALTWORKS, LLC (“we,” “us,” or “our”) does NOT sell, rent, share, or disclose customer opt-in information, including phone numbers, consent records, or SMS interaction data, to any affiliates or third parties for marketing, advertising, or promotional purposes.

All SMS opt-in data, consent records, timestamps, and communication logs are treated as confidential personal data and are used solely for delivering the services you explicitly requested.


1. Scope of This Policy

This Privacy Policy applies to:

Our website

Our advertising and marketing services

Our lead qualification systems

Our AI-powered communication tools

Our appointment booking services

All customer and prospect interactions

This policy governs all personal data collected through our marketing campaigns, websites, landing pages, ads, forms, SMS, email, AI systems, and CRM platforms.


2. Information We Collect

A. Personal Information

We may collect:

Full name

Email address

Phone number

Physical address

Business name

Project details

Communication preferences

Payment and billing information

Appointment information

Lead qualification responses

Consent records and timestamps


B. Automatically Collected Information

IP address

Device type

Browser type

Operating system

Referral source

Website interaction data

Form submission behavior

Cookies and tracking pixels


C. Communication Records

Call recordings (when applicable)

SMS conversations

Email correspondence

AI chatbot interactions

Lead qualification transcripts

Appointment booking records


D. Advertising & Analytics Data

Meta Ads engagement data

Conversion tracking data

Website analytics

Campaign attribution data

Funnel performance metrics


3. How We Use Your Information

We use your information to:

Deliver marketing, lead generation, and appointment booking services

Qualify leads using AI-powered systems

Schedule appointments on your behalf

Communicate with you via SMS, email, and phone

Process payments and invoices

Improve campaign performance and conversion rates

Provide customer support

Maintain legal and regulatory compliance

Prevent fraud and abuse

Maintain accurate consent and opt-in records


4. AI & Automation Disclosure

We use artificial intelligence and automated systems to:

Qualify leads

Respond to inquiries

Route appointments

Send follow-up communications

Analyze campaign performance

These systems operate under human supervision and follow strict data security and privacy controls. AI is used only to deliver the services you have requested.


5. SMS Messaging Program & TCPA Compliance

Opt-In Consent

By submitting your phone number through our website, ads, forms, or booking systems, you consent to receive SMS messages related to:

Appointment scheduling

Lead qualification

Project inquiries

Service updates

Customer support

You will only receive messages if you have explicitly opted in.

We maintain timestamped records of all opt-in actions.

We comply with:

TCPA

A2P 10DLC regulations

CTIA guidelines

Carrier compliance requirements


Message Frequency

Message frequency varies based on your interactions. Typical frequency is 1–5 messages per week.


Opt-Out

You may opt out at any time by replying:

STOP

You will receive a confirmation message and no further messages unless you re-opt in.


Help

Reply HELP or contact:

[email protected]


Carrier Disclosure

Message and data rates may apply.

Carriers are not responsible for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and regional carriers.


6. SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors solely for operational support such as:

SMS delivery providers

Call routing systems

CRM platforms

Customer support tools

All subcontractors are contractually bound to strict confidentiality and data protection obligations.


7. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share data only with:

A. Service Providers

Including:

Payment processors

CRM platforms

Call booking platforms

SMS delivery providers

Cloud infrastructure providers

Analytics providers

All vendors are bound by Data Processing Agreements (DPAs) and confidentiality clauses.


B. Legal Compliance

We may disclose information when required by:

Law

Court order

Subpoena

Regulatory authority


C. Business Transfers

In the event of a merger, acquisition, or asset sale, data will remain protected under this policy.


8. Data Security

We implement enterprise-grade security measures including:

Encryption at rest and in transit

Secure access controls

Multi-factor authentication

Role-based permissions

Continuous monitoring

Regular security audits

Secure backups

Incident response protocols

No system is 100% secure, but we use industry-leading safeguards to protect your data.


9. Cookies & Tracking Technologies

We use cookies, pixels, and tracking technologies to:

Measure ad performance

Track conversions

Improve user experience

Optimize marketing campaigns

Analyze traffic patterns

You may control cookies through your browser settings.


10. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, and other laws, including:

Access your data

Correct your data

Delete your data

Restrict processing

Withdraw consent

Data portability

Lodge complaints with regulators

To exercise your rights, contact:

[email protected]


11. Third-Party Links

We are not responsible for the privacy practices of third-party websites.


12. Changes to This Policy

We may update this policy periodically. Updates will be posted with a new effective date.


13. Contact Information

SCHALTWORKS, LLC

1111B S Governors Ave STE 48494

Dover, DE 19904

United States

Email: [email protected]


Legal Consent

By using our services, submitting your information, or opting into our communications, you consent to this Privacy Policy.

Contact Us

Schaltworks

1111B S Governors Ave, Dover DE 48494

(302) 401-4701

© 2026

All Rights Reserved